Shipping & Delivery
What is your shipping policy?
Standard Delivery. All standard UK orders are sent using Royal Mail Tracked 48 service and will be with you within 1-3 working days - deliveries are from Monday to Saturday. Please note during busy periods it may take a little longer for your deliver
Do you offer Free Shipping?
Yes, we do offer FREE shipping for orders of £60 and higher. For orders under £60, we offer a low delivery fee based on the delivery method selected. For standard delivery the fee is £5.00, while Next Day delivery £7.95
I haven't received my Next Day Delivery
We use DPD for Next Day Delivery. Next Day Delivery is available for orders placed Monday–Thursday before 2 pm (excluding bank holidays). Please note that DPD delivers Monday to Friday only. If your order hasn’t arrived within this window, our Custom
Where does ROKA London ship to?
We deliver to all of the UK, Europe and many other international countries. For most countries we deliver Duties Paid (DDP) which means Taxes, Duties and Shipping costs are calculated at checkout. Unfortunately, we do not deliver the the USA, Canada,
What if I live outside the UK?
All EU and International orders are shipped from our UK warehouse using FedEx. For the destinations listed below, duties and taxes are calculated and collected at checkout and Delivered Duties Paid (DDP). This means your order should arrive with no a